Post by account_disabled on Feb 19, 2024 7:29:20 GMT
But what should you do when it comes to "approaching people who are interested in your services"?Aoki:I'm worried about that.we created something called`` secret customer journey map .'' This is an inverted version of the " customer journey map " often used in marketingIf you follow these steps, you will be able to approach those who are most likely to receive orders.Overview of the hidden customer journey map.
Immediately before business negotiations → Comparative phone phone number list number list consideration → Information gathering → Recognition/interest → Before recognitionMr. Sasaki:I see. If you turn the customer journey map inside out,it will be sorted from people closest to conversion , such as business negotiations and inquiries. I didn't notice!In any case, it's interesting that you prepare a service page and case studies before standard SEO and SNS.Aoki: No matter how hard you try to attract customers and increase the number of leads , if you don't end up signing a contract, your sales will be zero. If you want to ``capture the sales you can'', then this is the order.5 steps behind the customer journey mapMr. SasakiSo please give me the specific details.AokiThis map consists of five steps. Let's look at them in order.
5 steps of the behind-the-scenes customer journey map Step 1 Immediately before business negotiations, Step 2 Comparison consideration, Step 3 Information gathering, Step 4 Awareness/interest, Step 5 Before awarenessBy the way, there is no end to each step, and the more you progress, the more things you have to do, so you get busier and busier. Please make sure to keep the system in place as you move forward.
Immediately before business negotiations → Comparative phone phone number list number list consideration → Information gathering → Recognition/interest → Before recognitionMr. Sasaki:I see. If you turn the customer journey map inside out,it will be sorted from people closest to conversion , such as business negotiations and inquiries. I didn't notice!In any case, it's interesting that you prepare a service page and case studies before standard SEO and SNS.Aoki: No matter how hard you try to attract customers and increase the number of leads , if you don't end up signing a contract, your sales will be zero. If you want to ``capture the sales you can'', then this is the order.5 steps behind the customer journey mapMr. SasakiSo please give me the specific details.AokiThis map consists of five steps. Let's look at them in order.
5 steps of the behind-the-scenes customer journey map Step 1 Immediately before business negotiations, Step 2 Comparison consideration, Step 3 Information gathering, Step 4 Awareness/interest, Step 5 Before awarenessBy the way, there is no end to each step, and the more you progress, the more things you have to do, so you get busier and busier. Please make sure to keep the system in place as you move forward.